Shipping Policy
At Siweja, we strive to make your shopping experience smooth, fast, and reliable. Please read our shipping policy for details:
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Methods & Delivery Time
We offer standard and express shipping options:
Standard Shipping: 5–10 business days
Express Shipping: 2–5 business days
Delivery times may vary depending on your location and other factors beyond our control.
Shipping Charges
We offer free shipping on all orders. For express shipping, additional charges may apply, which will be displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your package anytime to stay updated on delivery status.
International Shipping
We deliver to select international locations. Shipping fees and delivery times vary depending on the destination. Customers are responsible for any customs or import duties.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@siweja.com within 7 days of receiving your order. We will assist you in resolving the issue promptly.